Shipping & Returns

Shipping Method & Policy

Our designated shipping methods include EMS. If you prefer other shipping channels, please contact us before purchasing online.

At present, We only ship to UK, we also ship to WorldWide.

Sorry, local pick up is not available.

Please make sure your shipping address is correct and deliverable.if you want to change address, please email us in time. We are not responsible for wrong or undeliverable address.

Items are generally shipped out the next 2 business days after payment has been verified (Sat. & Sun. and most national holidays excluded.).

Delivery Time
Most of the items we carry are in stock and will be shipped on the next 2 business days you place your order. Orders placed on Saturday and Sunday will be shipped on next Monday. Your order will be delivered to the shipping address within 5 to 7 business days after being shipped out. (Note: business days are Monday through Friday. Saturdays, Sundays and national holidays are excluded). If the items you ordered are out of stock, we will contact you by email or telephone.
Order tracking
It is very easy for you to check the status of your order and locate the package during transit via EMS, as an email with a tracking number will be sent to your email address after your order has been shipped out. You may track your package in the upper form www.ems.com.cn.Tracking number will be emailed to buyer once your ordered item is shipped out.

Shipping rates for WorldWide
Our postage rates include the expenses of shipping, handling fees and high-quality packaging, which are charged based on weight and size of the goods, delivery destination and its retail value.

GBP £15.00 for one item to WorldWide.

Return / Exchange Policy

All items are covered by a 30 day warranty against manufacturer defects. We are not responsible for damage from use, improper installation, or abuse. We accept return/refund for defective item only, and under the following conditions:

  • Buyer is responsible for return shipping costs.

  • We will charge restocking fee: GBP27.50.

  • All shipping and handling fee will not be refunded in any case.

    • Cancellation Policy

    It is no problem for us to end the transaction, but re-stocking fee GBP27.00 per piece will be needed.



    sales@Dreambox500c.org.uk